Creating a package status in PitneyTrack Inbound or PitneyTrack Enterprise

You can create package statuses as needed to support your workflows. Up to 20 package statuses may be created per inbound site, as well as 20 at the enterprise level. You can choose whether to show each status on the Receive, Deliver, Pouch, and Edit screens.

1. Select Settings > Package Statuses.
2. Select Add Status.
3. Select the Active radio button.
4. Enter a Name for the status.
5. (Optional) Enter a Description.
6. If necessary, select the sites for which you want the status to be visible. By default, all Sites are selected.
7. Under Select workflows where status is available, select which screens you want the status to be displayed on.
8. (PitneyTrack Enterprise only) If you use delivery time service level agreements (SLAs), and you want to pause the delivery time tracking when packages are in this status, select Pause the delivery timing when package enters this status.
9. Select Save & Close.

The custom site will now be visible in the Site menus on the pages you selected and in the package history.

Related topics

• Creating Custom Notifications PitneyTrack Inbound or PitneyTrack Enterprise

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.