Creating a registered mail shipping label in PitneyShip or ShipAccel

You can create and print a registered mail shipping label for a package or envelope.

Products affected: PitneyShip®, ShipAccel

You can create and print a registered mail shipping label for a package or envelope.

  1. Go to the Shipping Label page:
    • If you’re using ShipAccel, select Shipping > Create Shipping Label.
    • If you’re using PitneyShip, PitneyShip Pro, or PitneyShip Enterprise, select Shipping & Mailing > Create Shipping Label.
  2. If you need to change the sender address, select the address under Sender in the upper left and select one of the following options:
    • To make a change to the currently selected address, select Edit sender address, make the necessary changes, and select Done.
    • To enter a new sender address, select Add new sender address, enter the address, and select Done.
    • To select a different sender address from your address book, select View all senders and select the desired address.
      Select sender address
  3. Enter the recipient address, or select the address book icon to select an address from the address book.
    sm-address-book-icon
    • If the recipient address is a residential address, check the Residential box below the address.
  4. To send tracking and delivery emails to the sender or recipient, select the desired boxes under Email the tracking number and Email when the shipment is delivered. To send tracking and delivery emails to addresses other then the sender or recipient, enter the email addresses in the Additional Emails boxes.
    Email checkboxes on create label screen
  5. Select the package type from the Packaging Type menu.
    Packaging Type menu
  6. Enter the package dimensions and weight if required for the package type.
    Package dimensions and weight
  7. Select Select Rates and Services.
  8. By default, services are sorted by Price. To sort by delivery date, click on the Deliver By column heading.
  9. Select a First Class or Priority Mail service.
  10. Select the Show More button in the Extra Services section.
    Show More button under Extra Services
  11. Select the desired Registered Mail option.
  12. Select any additional Extra Services if needed.
  13. Once all services are chosen, select Choose Service.
  14. If you use cost accounts, either click in the Cost Account field and start typing the cost account name or code to search, or select the search icon to view the entire account list.
    Search the Cost Account menu
  15. (Optional) Enter References and Notes as needed.
    • Memo/Reference: The contents of this field will print on the shipping label and be included in the tracking notification email. It is limited to 30-40 characters depending on the carrier. It will appear in your history. For UPS and FedEx, this field is also sent to the carrier and will appear on your carrier invoice.
      sm-memo-ref-field
    • Select More Reference Options to access these additional fields.
      More Reference Options
      • Reference Two: For FedEx, this field is called Department and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Reference Three:  For FedEx, this field is called Invoice and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Reference Four: For FedEx, this field is called PO# and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Shipper Ref: This field may be used for anything up to 40 characters. It will appear in your history.
      • Transportation Ref: This field may be used for anything up to 40 characters. It will appear in your history.
      • Shipping Notes: This field can contain any notes about the shipment up to 500 characters (255 for FedEx) and will be included in the tracking notification email. It will appear in your history.
  16. To print the label using the default printer settings, select Print Shipping Label.
    To print a test label, select Test Print. Test prints are for testing printer settings only and do not use any postage.
    To view the printer settings before printing, select Print Options.
    Print Shipping Label button
    1. Select the items to print. Uncheck the boxes for any items that you do not want to print.
      sm-select-items-to-print
    2. Select the Printer, Print Size, and Format if applicable.
      sm-select-printer-size
      Note that certain types of printing require DeviceHub to be installed. For more information, see:
    3. To print the label, select Print.
      sm-print-email-btns
    4. To email the label instead of printing it, select Email, enter the email address, and select Pay and Send Email.
      Important: Emailed labels expire after 1 day.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: July 10, 2025