Customizing kiosk timers in Locker Management Module

You can customize four timers on the ParcelPoint™ Smart Lockers kiosk. This prevents the kiosk from being stuck on a page after an incomplete session, such as leaving a door open or not logging out
Products affected: ParcelPoint™ Smart Lockers

You can customize four timers on the kiosk. This prevents the kiosk from being stuck on a page after an incomplete session, such as leaving a door open or not logging out.

Locker Access After Pickup

Return to Home After Pickup

Return to Home on Inactivity

Admin Session Timeout

Locker Access After Pickup

Set a "grace period" for recipients to reopen lockers after picking up packages. This is useful in case a recipient didn't pick up all the items in a locker. The locker can't be reserved for the next delivery until this reopen timer expires

  1. Click Settings > Kiosk. The General tab will open by default.
  2. Set the timer to the desired duration (1-15 minutes).

Return to Home After Pickup

Set how long the screen displays the location of the open locker during a pickup. If a recipient doesn't close the door completely, the kiosk will return to the home screen when the timer expires.

  1. Click Settings > Kiosk. The General tab will open by default.
  2. Set the timer to the desired duration (1-15 minutes).

Return to Home on Inactivity

Set how long the kiosk screen stays open before returning to the Home page. This is useful when a recipient starts a session and walks away without completing a pickup.

  1. Click Settings > Kiosk. The General tab will open by default.
  2. Set the timer to the desired duration (1-15 minutes).

Admin Session Timeout

Set how long the Admin screen stays open before returning to the Home page. The is useful for when a mailroom administrator logs in but doesn't log out.

  1. Click Settings > Kiosk. The General tab will open by default.
  2. Set the timer to the desired duration (1-15 minutes).

Related topics

UPDATED: October 26, 2023