"You have not completed your account registration" message displays when signing in online
Instructions on resolving the error message "You have not completed your account registration" message when signing in online.
Issue
The message "You have not completed your account registration" message displays when signing in to your online portal.Cause
You have registered for a Your Account profile but have not clicked the link in the verification email sent by Pitney Bowes.Resolution
- Select the Resend email link.
- Click the link in the verification email sent by us.
- Sign in to your account.
UPDATED: January 26, 2024