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Updating the PitneyShip Cube firmware in PitneyShip

You can update the PitneyShip Cube firmware using DeviceHub in PitneyShip.

Products affected: PitneyShip™ Cube, PitneyShip® 

You can update the PitneyShip Cube firmware using DeviceHub in PitneyShip. Before beginning, ensure DeviceHub is activated, and your PitneyShip Cube is turned on and connected to your computer using the USB cable.

  1. Log in to PitneyShip.
  2. Click the gear icon to access settings and select PitneyShip Cube.
  3. Take note of the current PitneyShip Cube firmware version.
    PitneyShip Cube dashboard with firmware version
  4. Right-click the DeviceHub icon in the system tray and select PitneyShip Cube Firmware Update. Note: Your PitneyShip Cube must be connected via USB.
    [[[Undefined variable SendPro360-Variables.DeviceHub]]] Check for Update - Windows   [[[Undefined variable SendPro360-Variables.DeviceHub]]] Check for Update - Mac
    WindowsMac

The LED will flash orange during the update and return to solid white when it is complete. The PitneyShip Cube will print a label showing the newly updated firmware. Compare this to the earlier firmware version to confirm the update was successful.

UPDATED: January 02, 2025