Setting up a UPS account in PitneyShip Enterprise
In order to ship with UPS, you first need to set up your UPS account in PitneyShip Enterprise.
Products affected: PitneyShip® Enterprise
In order to ship with UPS, you first need to set up your UPS account in PitneyShip Enterprise.
There are two different types of UPS accounts that you can set up:
- UPS PB Rates account: With a UPS PB Rates account, you do not need to have your own UPS account, and can instead take advantage of Pitney Bowes's pre-negotiated rates. Pitney Bowes charges your credit card on file for each UPS label and forwards those payments on to UPS. Credit card fees vary by location and are shown below the label cost on the Create Shipping Label screen.
- Your own UPS account: With your own account, you first need to have your own account set up with UPS, which you will then add to PitneyShip Enterprise. With this type of UPS account, UPS invoices you for the UPS labels you print through PitneyShip Enterprise when you use them.
Adding a UPS PB Rates account
- Select Settings > Carriers.
- Select the Activate button next to UPS.
- Select I agree to UPS terms and conditions.
- Select Activate Now.
- Select Close. The account will be added with the Nickname of PB Rates.
Adding your own UPS account to PitneyShip Enterprise
- Select Settings > Carriers.
- Select Add Carrier > More Carrier(s) .
- From the Select Carrier menu, select UPS.
- In the Carrier Display Name field, enter a name for the account.
- Under Access Level, select which divisions and locations will have access to this account:
- Enterprise: All divisions and locations
- Division: Select the desired divisions
- Location: Select the desired locations
- In the UPS Account Number field, enter your 6-digit UPS account number. The account number is case-sensitive.
- (Optional) In the UPS Account Nickname field, enter a nickname for this account.
- Select Add Carrier.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: January 07, 2026