Setting up a UPS account in PitneyShip Enterprise
In order to ship with UPS, you first need to set up your UPS account in PitneyShip Enterprise.
- Adding a UPS account - without a pharmaceutical connector (most clients)
 - Adding a UPS account - if you have a pharmaceutical connector
 
Adding a UPS account - without a pharmaceutical connector (most clients)
If you do not use the Epic Systems connector, the McKesson connector, the Liberty Software connector, or the ScriptPro connector, you will need to have your own UPS account, which you will add to PitneyShip Enterprise. With this type of UPS account, UPS invoices you for the UPS labels you print through PitneyShip Enterprise when you use them.
- Select Settings > Carriers.
 - Select Add Carrier.
 - If necessary, select More Carrier(s).
 - In the Carrier Display Name field, enter a name for the account.
 - From the Select Carrier menu, select UPS.
 - Select Enter my UPS Account.
Note: WorldWide Express invoices cannot be used to link your UPS account. Please use the account information and invoice provided by UPS directly. - In the UPS Account Number field, enter your 6-digit UPS account number. The account number is case-sensitive.
 - (Optional) In the UPS Account Nickname field, enter a nickname for this account.
 - Select Add Carrier.
 - If your UPS profile has not yet been verified, you will be directed to a UPS Log In window.
 - In the UPS Log In window, enter your UPS username.
Note that if you have more than one UPS account, they must all be associated with this one UPS profile (username). - Select Continue.
 - In the Password window, enter your UPS password.
 - Select Log In. You will be directed back to the Carriers page and your UPS account(s) should be verified.
 
Adding a UPS account - if you have a pharmaceutical connector
If you use the Epic Systems connector, the McKesson connector, the Liberty Software connector, or the ScriptPro connector, you will have a UPS PB Rates account. With this type of UPS account, Pitney Bowes charges your credit card on file for each UPS label and forwards those payments on to UPS. You do not need to have your own UPS account. Credit card fees are shown below the label cost on the Create Shipping Label screen. Fees vary by location.
- Select Settings > Carriers.
 - Select the Activate button next to UPS.
 - Select I agree to UPS terms and conditions.
 - Select Activate Now.
 - Select Close. The account will be added with the Nickname of PB Rates.
 
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: October 15, 2025