Dropping off a package using the handheld scanner at the ParcelPoint Smart Lockers

You can receive a package in PitneyTrack without reserving a locker, then scan the tracking label at the kiosk with the optional handheld scanner.
Products affected: ParcelPoint™ Smart Lockers

You can receive a package in PitneyTrack without reserving a locker, then scan the tracking label at the kiosk with the optional handheld scanner. The kiosk will recognize the recipient from the tracking number.

  1. Tap the Log in icon on the Home screen, or if you have a user barcode, scan it to log in to the locker bank.
    ParcelPoint lockers log in icon
  2. Enter your Username and Password.
    ParcelPoint Username and Password
  3. Tap Sign in to continue.
  4. Tap Open Locker with Handheld Scanner.
    open locker with handheld scanner
  5. Scan the shipping label barcode on the package.
  6. Tap Done. The kiosk will recognize the recipient from the tracking number.
  7. Choose the locker size. If the recipient requires a wheelchair-accessible locker (14-48 inches above the floor), select Accessible. If the recipient has "Accessibility accommodations" selected in the address book, the kiosk will automatically select an accessible locker.
    ParcelPoint Choose Locker Size screen
  8. The kiosk screen displays the reserved locker number and shows that it's open.
    ParcelPoint Place Package in Locker screen
  9. Place the package in the locker and close the door. Return to the kiosk.
  10. If you have other packages to drop off, repeat steps 4 through 6 for each package. If this is the last package, tap Done and the kiosk will return to the Home screen.

UPDATED: November 20, 2023