Dropping off a package using the handheld scanner in ParcelPoint Smart Lockers
You can receive a package in PitneyTrack without reserving a locker, then scan the tracking label at the kiosk with the optional handheld scanner.
Products affected: ParcelPoint™ Smart Lockers
You can receive a package in PitneyTrack without reserving a locker, then scan the tracking label at the kiosk with the optional handheld scanner. The kiosk will recognize the recipient from the tracking number.
- Tap the Log in icon on the Home screen. Follow the prompts to scan your code or enter your login details.
- Tap Open Locker with Handheld Scanner.
- Scan the shipping label barcode on the package.
- Tap Done. The kiosk will recognize the recipient from the tracking number.
- Select the locker size. If the recipient requires a wheelchair-accessible locker (15 - 48 inches above the floor), select I need an accessible locker.
- The kiosk screen displays the reserved locker number and shows that it's open.
- Place the package in the locker and close the door. Return to the kiosk.
- If you have other packages to drop off, repeat steps 4 through 6 for each package. If this is the last package, tap Done.
- Tap the Log in icon on the Home screen, then tap Log out.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: September 08, 2025