Changing your PitneyShip, PitneyShip Pro, or PitneyShip Enterprise subscription payment method

If the credit card that you use to pay for your subscription expires, you will receive an email notification and should update your payment method right away.
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

If the credit card that you use to pay for your subscription expires, you will receive an email notification and should update your payment method right away. If you do not update your subscription payment method before your next payment is due, your account will have limited access until you update it.

If you use Purchase Power or a Reserve Account and wish to change your payment method, or if you use a credit card and wish to change to Purchase Power or a Reserve Account, please chat with us.

Only users with the role of Admin can perform this procedure.

To change your subscription payment method:

  1. Sign in.
  2. Select Settings > Admin Options.
  3. In the Payment Methods section, under PitneyShip Subscription, select Change.
  4. Find the card used for your primary subscription method and select Update Credit Card Info.
  5. Make the necessary changes and select Submit.

Related topics

UPDATED: March 12, 2024