Downloading your data from PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Asset, PitneyTrack Inbound, PitneyTrack Enterprise and the Locker Management Module

If needed, you can download your data from PitneyShip Pro, PitneyTrack Asset, PitneyTrack Inbound, PitneyTrack Enterprise, PitneyAnalytics, and the Locker Management Module in CSV format. The data may include the associated media files.

• Shipping & Mailing: Proof of delivery PDFs and signature images associated with the downloaded records
• Inbound Receiving: Photos and signatures associated with the downloaded records
• Lockers: Locker activity and locker complaints

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

1. Select Settings > Data Management.
2. Select Download Application Data.
3. Select the Data Type you wish to download.
4. For Shipping & Mailing (PitneyShip products), if you want to download the Media files along with the data, select Media Files.
5. For Inbound Receiving (PitneyTrack products), after selecting the dates, use the Filter By menu to limit the download to only a specific recipient name or tracking number if needed.
6. Select the calendar icons and choose the date range you wish to download.
7. Select Retrieve.
8. Once the status changes to Completed, select the Download icon to download the file.
   

If you want to be notified when your data files are ready to be downloaded:

1. Select the Notification Preferences tab.
2. Enter the email addresses you want to be notified (up to 10), pressing Enter or typing a comma after each one.