Syncing ecommerce orders in ShipAccel

Orders are automatically synced with your connected ecommerce stores when you sign in to ShipAccel, after you print a label, and when you arrive on the Orders screen (if you leave that screen and come back). You can also sync them manually at any time.

What's synced?

The store connectors sync orders from the last 30 days that are both Paid and Unfulfilled

Before you begin

There are 2 different versions of the Orders screen.

• If you see this banner, then you are still using Method 1. If you click the Update Now button, then you will be switched to our new orders screen, Method 2.
  
• If you do not see this banner, then you are already using Method 2.

Method 1

1. On the Ship Orders tab, select Sync Orders at the top of the orders list.

Method 2

1. On the Orders screen, select Sync Orders in the lower left.
   

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.