Viewing and finding orders in ShipAccel

There are several ways to view and find orders. You can also create custom views to save your filters and column settings.

1. If you're not already on the Orders screen, go to the Shipping menu and select Ship Orders.
2. By default, Unfulfilled orders are shown. To view orders with a different status, select that status on the left side. To view orders in a batch, select that batch on the left side.
   
3. To search for an order by order number, enter the order number in the Search orders or scan barcode field at the top and press Enter.
   To find an order by scanning a barcode, click in the Search orders or scan barcode field at the top and scan the barcode.
   
4. To sort the list, click on the column heading you wish to sort by. Click the same heading again to reverse the order. Only column headings with arrows can be sorted.
5. To filter the orders list, select the Filter button in the upper right, select the desired filters, and select Apply.
   
6. To choose which columns are displayed in the orders list:
   1. Select the Columns button in the upper right.
      
   2. In the Visibility column on the left, select or deselect the items to choose which information you wish to see.
   3. In the Sequence column on the right, click and drag the columns into the order you prefer.
   4. Select Save.
7. If there is more than one page of orders, use the controls at the bottom of the list to page through them.
   
8. To view the details of an order, click on the order number in the Order column.

Custom views

Custom views save your filters and column settings on the Orders screen so that you can easily return to them. Custom views appear at the bottom of the Views list in the left pane.

Creating a custom view

1. Select all of the filters and columns the way you want them to be saved.
2. Select the 3 dots icon at the top of the Views pane on the left and select Create New View.
   
3. Enter the View Name (up to 50 characters) and click Save.

Editing a custom view

1. Open the view you wish to edit.
2. Make any needed changes to the filters and columns.
3. Select the 3 dots icon at the top of the Views pane on the left and select Update "[view name]" view. That view will be updated with the currently-selected settings.
   

Managing custom views

1. Select the 3 dots icon at the top of the Views pane on the left and select Manage Views.
   
2. Make the necessary changes:
   
   • Select the edit icon to edit a view.
     
   • Select the delete icon to delete a view. The preconfigured system views (All Orders, Unfulfilled, Canceled, etc.) cannot be deleted.
     
   • Select the star icon to select the view as the default view.
     
   • To reorder the views, drag them using the icon on the left.
     
     

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.