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Related Search Topics: Features & Settings
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Setting the search behavior in ShipAccel

You can configure how the system behaves when a search or scan on the Orders screen matches only one order.

Products affected: ShipAccel

You can configure how the system behaves when a search or scan on the Orders screen matches only one order.

  1. Go to Settings > Admin.
  2. Select the desired option from the Search Behavior menu:
    • Show single result in sidebar: Opens the order in the side panel on the right
    • Show single result in full page view: Opens the order in full-screen view. This is the default.
    • Show single result in table: Shows the order in the Orders list

Note that when searching from the full-page Orders screen, the order will always open on the full page screen.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: September 18, 2025