Adding a custom freight carrier in PitneyShip Enterprise

You can add a custom non-rated freight carrier to the system.

Products affected: PitneyShip® Enterprise

You can add a custom non-rated freight carrier to the system.

This article only applies to the warehouse fulfillment version of PitneyShip Enterprise.

  1. Select Settings > Carriers.
  2. Select Add Carrier > More Carriers.
  3. From the Select Carrier menu, choose Custom Freight Carrier.
  4. Enter the Carrier Name, Account Number (optional), and SCAC Code (optional). If Account Number and SCAC Code are left blank, the system will generate them.
  5. Under Visibility, choose whether this carrier will be visible to the entire Enterprise, or only selected Division(s) or Location(s).
  6. (Optional) Under Number Ranges, if you want to have the system auto-assign BOL or PRO numbers, define those number ranges here.
    1. Select the Range Method:
      • Error: Stops at the end of the range. If you try to create a shipment past the last number in the range, you will receive an error message.
      • Future: Allows you to set up a second range, so that when the first range ends, it will continue with the second range automatically.
      • Rollover: When the range ends, the numbering will start over from the beginning of the range.
    2. Enter the Prefix, Start, Stop, and Increment values.
  7. Select Next.
  8. Add one or more Carrier Service. for this carrier
    1. Enter the Service Name.
    2. Select the Service Type.
    3. To add another service, select Add Service.
    4. If needed, use the arrows to rearrange the services.
    5. To delete a service, select the delete icon next to it.
  9. Select Next.
  10. Add any Extra Services that you want to be available for this carrier.
    1. Click on each service you wish to add.
    2. Select the arrow to move the selected services to the right.
    3. To move all of the services at once, select the double arrow. You do not need to select the services first.
  11. Select Next.
  12. Add one or more Package Type for this carrier.
    1. Enter the Package Name.
    2. Select the Type.
    3. To add another service, select Add Service.
    4. If needed, use the arrows to rearrange the package types.
    5. To delete a package type, select the delete icon next to it.
  13. From the Add Documents menu, select one or more document to print for this carrier.
  14. Select Save.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: January 15, 2026