Adding a custom freight carrier in PitneyShip Enterprise
You can add a custom non-rated freight carrier to the system.
Products affected: PitneyShip® Enterprise
You can add a custom non-rated freight carrier to the system.
This article only applies to the warehouse fulfillment version of PitneyShip Enterprise.
- Select Settings > Carriers.
- Select Add Carrier > More Carriers.
- From the Select Carrier menu, choose Custom Freight Carrier.
- Enter the Carrier Name, Account Number (optional), and SCAC Code (optional). If Account Number and SCAC Code are left blank, the system will generate them.
- Under Visibility, choose whether this carrier will be visible to the entire Enterprise, or only selected Division(s) or Location(s).
- (Optional) Under Number Ranges, if you want to have the system auto-assign BOL or PRO numbers, define those number ranges here.
- Select the Range Method:
- Error: Stops at the end of the range. If you try to create a shipment past the last number in the range, you will receive an error message.
- Future: Allows you to set up a second range, so that when the first range ends, it will continue with the second range automatically.
- Rollover: When the range ends, the numbering will start over from the beginning of the range.
- Enter the Prefix, Start, Stop, and Increment values.
- Select the Range Method:
- Select Next.
- Add one or more Carrier Service. for this carrier
- Enter the Service Name.
- Select the Service Type.
- To add another service, select Add Service.
- If needed, use the arrows to rearrange the services.
- To delete a service, select the delete icon next to it.
- Select Next.
- Add any Extra Services that you want to be available for this carrier.
- Click on each service you wish to add.
- Select the arrow to move the selected services to the right.
- To move all of the services at once, select the double arrow. You do not need to select the services first.
- Select Next.
- Add one or more Package Type for this carrier.
- Enter the Package Name.
- Select the Type.
- To add another service, select Add Service.
- If needed, use the arrows to rearrange the package types.
- To delete a package type, select the delete icon next to it.
- From the Add Documents menu, select one or more document to print for this carrier.
- Select Save.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: January 15, 2026