Setting up a FedEx account in PitneyShip Enterprise

In order to ship with FedEx in PitneyShip Enterprise, you first need to set up your FedEx account in PitneyShip Enterprise.

There are two different types of FedEx accounts that you can set up:

• FedEx PB Rates account: With a FedEx PB Rates account, you do not need to have your own FedEx account, and can instead take advantage of Pitney Bowes's pre-negotiated rates. Pitney Bowes charges your credit card on file for each FedEx label and forwards those payments on to FedEx . Credit card fees vary by location and are shown below the label cost on the Create Shipping Label screen.
• Your own FedEx account: With your own account, you first need to have your own account set up with FedEx, which you will then add to PitneyShip Enterprise. With this type of FedEx account, FedEx invoices you for the FedEx labels you print through PitneyShip Enterprise when you use them.

Adding a FedEx PB Rates account

1. Select Settings > Carriers.
2. Select the Activate button next to FedEx.
   
3. Select I agree to FedEx terms and conditions.
4. Select Activate Now.
5. Select Close. The account will be added with the Nickname of PB Rates.
6. Go to Settings > Payment Methods > Usage Preferences to select a payment method for this account.

Adding your own FedEx account to PitneyShip Enterprise

1. Select Settings > Carriers.
2. Select Add Carrier > More Carrier(s) .
   
3. From the Select Carrier menu, select FedEx.
4. In the Carrier Display Name field, enter a name for the account.
5. Under Access Level, select which divisions and locations will have access to this account:
   • Enterprise: All divisions and locations
   • Division: Select the desired divisions
   • Location: Select the desired locations
6. In the FedEx Account Number field, enter your 9-digit FedEx account number.
7. (Optional) In the FedEx Account Nickname field, enter a nickname for this account.
8. Fill in your account information exactly as it appears on your most recent FedEx invoice. If you do not have a copy, sign in to your FedEx account to view it.
   Important: All information is case-sensitive and must match your FedEx account information exactly. You may be locked out of your account after a number of unsuccessful attempts.
   • P.O. Box addresses cannot be used.
   • If your address contains a suite, unit, apartment number, etc., put it in the Address Line 2 field. If it is included on the Address Line 1 field, you may not be able to add the account.
   • To use a contact name and address that is different from your FedEx billing address, select My contact address is different from my billing address.
9. If your FedEx account includes Ground Economy, select My Account includes Ground Economy and select the Hub ID that was assigned to you by FedEx.
10. Select Add Carrier.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.