Adding funds to your Pitney Bowes Reserve (Deposit) or USPS Trust accounts

We know how important it is to keep your mailing operations running smoothly. Whether you're adding money to your Reserve account or your USPS Trust account, you should be able to choose the funding option that fits your timeline.

This guide brings everything together in one place. It explains every available way to add funds, starting with the fastest methods and ending with the slower, mail‑based ones. You’ll also find helpful tips, required details, and where to send payments so you can complete the process confidently and without delays.

Find the best funding option for your timeline

• ACH or wire bank transfer
  • ACH or Wire (same day–2 business days)
• Schedule pay (auto-deposit) / recurring options
  • Auto Deposit / Recurring ACH
• Paying by check (Reserve)?
  • Mail a check (7–14 days)
• Paying by check (USPS Trust)?
  • Mail a check (3–10 business days)

ACH or wire bank transfer

If you need your funds available as quickly as possible, an ACH or wire transfer is your best choice. These payments come directly from your bank and reach your account much sooner than mailed checks.

For Reserve (Deposit) accounts

You can send an ACH or wire transfer using your bank’s online platform. This is the quickest method to add money to your Reserve Account. Pitney Bowes may charge a $10 incoming wire fee.

Required banking details:

• Bank name: Citizens Bank
• Beneficiary account name: The Pitney Bowes Bank Inc. – Reserve Account
• Routing number: 021313103
• Account number: 4021276180
• Accepted formats: CTX, CCD, or CCD+
  • Important: Include your 8‑digit Reserve Account Number and company name so the deposit is applied correctly.
• Swift code: CTZIUS33
• ACH originating company ID: 9601631001
• Reserve account (FDIC Insured) Federal ID number: 84-1386389 (Taxpayer ID#) W9 Form

For USPS Trust accounts

You can also send a one‑time ACH or wire deposit to your USPS Trust account. Payments sent before 3:00 PM ET will be processed that same day and typically appear on your account within two business days.

Banking details:

• Bank name: CITIBANK NA
• Account name: USPS‑PB
• Account number: 4067‑8633
• Routing number: 021000089
• Detail field: Add your 8‑digit PB Postage Account Number
• Company ID: 9601631001 (Some banks require an authorization code/company ID.)

Schedule pay (auto-deposit) / recurring options

If you'd like your account to fund itself automatically — no manual steps, no interruptions — a recurring deposit option is a great fit.

For Reserve (Deposit) accounts

You can choose how and when funds are added: weekly, monthly, or whenever your balance dips below a level you set. Setting this up is easy in Your Account: select Postage → Prepaid Balance → Set Up Auto‑Deposit, choose your bank account, pick your schedule, accept the terms, and submit.

To edit or cancel an auto-deposit, see Editing or Canceling Schedule Pay (Auto-Deposit) for your Reserve Account

For USPS Trust accounts

To set up recurring ACH, you’ll complete an Electronic Funds Transfer Authorization Agreement, then send it by fax and email to PBPCustomersupport@pb.com with a voided check or bank letter. Once approved, payments will be withdrawn automatically.

Slower methods (mail delivery required)

Mailing a check

If mailing a check is your preferred payment method, no problem — just be aware that processing takes longer due to mail transit times.

For Reserve (Deposit) accounts

You'll need to include a Reserve account deposit slip with your check and make sure your Reserve account number appears on it. Without this, your payment can’t be applied.

Where to mail your check:

Express mail (faster)

• FIS Lockbox Operations
• Attn: Pitney Bowes Bank Inc. Reserve Account
• 10 Dan Road, Dock #2
• Canton, MA 02021

Regular mail

• Pitney Bowes Bank Inc. Reserve Account
• PO Box 981023
• Boston, MA 02298‑1023

Expect funds to be available 7–14 days after mailing, depending on postal delivery. Accounts with a recent negative balance history may also experience a 5‑day hold after Pitney Bowes receives your deposit.

For USPS Trust accounts

Your check should be mailed to the lockbox closest to your region:

Overnight mail (posts within 3 business days):

• DELUXE
• Attn: CMRS-PB Box 0166 (include your 8‑digit USPS Trust Account Number)
• 400 White Clay Center Drive
• Newark, DE 19711

Standard mail (posts within 10 business days):

• East coast: PO Box 7247‑0166, Philadelphia, PA 19170‑0166
• Central: PO Box 0566, Carol Stream, IL 60132‑0566
• West coast: PO Box 894766, Los Angeles, CA 90189‑4766

Helpful tips to avoid delays

• Forgetting your 8‑digit account number — every payment must include your 8‑digit account number in the remittance or detail field so funds apply correctly the first time.
• Not using the correct details for ACH or wire notifications — if you choose to send a payment notification email, it must go to payment.info@pb.com and must include your 8‑digit USPS Trust account number (and for ACH/wire, also include the bank account number, but remember this inbox does not accept payments).
• Assuming Pitney Bowes will automatically withdraw funds — PB will only debit your bank account automatically if you have enrolled in auto‑deposit or a recurring debit program. All other payments must be initiated by you.
• Using the wrong funding method for your timeline — mailed checks take longer to process (7–14 days for Reserve; 3–10 days for Trust), so they should not be used for urgent funding needs.
• Sending payments without required documentation — Reserve account check deposits require a deposit slip with your account number; missing this information causes delays.

Related topic:

Quick guide to keeping your postage and shipping account funded

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. Accordingly, in order to activate your Account, the Bank asks that you provide identifying information, including your address and taxpayer identification number. The Bank may also ask for additional identifying information, where appropriate, including asking that your representative who is opening your Account to provide his/her name, address, date of birth, driver’s license and/or other documents and information that will allow the Bank to identify him/her. In order to participate in the Program, you must provide the information described in this paragraph. You agree to provide all such requested identifying information.

Eligibility subject to credit approval and customer verification. This is not a commitment to lend, and this does not create, and is not intended to create a legally binding obligation on either of us. Program, rates, Terms & Conditions are subject to change.

Banking products and services are provided by The Pitney Bowes Bank, Inc., Member FDIC. Pitney Bowes, Pitney Bowes Bank, and the Corporate logo are trademarks of Pitney Bowes Inc. or a subsidiary. All other trademarks are the property of their respective owners. Pitney Bowes Bank is state chartered and located in Salt Lake City, Utah.