Quick guide to keeping your postage and shipping account funded

Quick reference guide to learn how to keep your postage and shipping accounts funded

To help you stay prepared and avoid any mailing or shipping delays, please take a moment to check your postage funding account and available balance. This ensures smooth refills and avoids any interruptions in mailing and shipping.

Need to check funding account balances and available funds?

Sign in to the Pitney Bowes Your Account online portal.

Need extra funds quickly?

Purchase Power

  • Request a credit limit increase. You can request a permanent or temporary increase to your credit limit in just a few steps. Most requests are reviewed within 1 business day, and any approved increase will be reflected in the Purchase Power section of your account.
  • Make a payment to restore available credit. Submitting a payment can free up a portion of your available credit line, allowing you to continue mailing or shipping. Online payments are typically applied within 1–3 business days.

Reserve account and USPS Trust account

Credit Card

  • Credit cards can be used only for select products: SendPro Mailstation, PitneyShip, and PitneyShip Pro. Before refilling postage, make sure your credit card details are up to date.
  • If you have a SendPro Mailstation, you will need to update your payment method in PitneyShip.

Customer Support

Need to know how to add funds to your meter or shipping app?

Having a problem adding postage?
Try our chat feature—it’s the easiest way to troubleshoot or talk with one of our friendly agents.

UPDATED: June 17, 2026