If you are using one of the following postage devices, you are using IMI technology and are not required to make any changes at this time.

Simply log in to Your Account to view if your meter is IBI or IMI technology.  Here you can access a single view of all active meters and the IBI or IMI designation will appear to the right of the product name. 

Click here to have an Account Representative contact you.

Per the USPS, DM Infinity, SendPro P-series and Connect+ devices have been granted a temporary extension of the meter withdrawal deadline. Find information and updates on your DM Infinity replacement here. View all of your IMI-compliant options here. As you reach the end of your current lease or service agreement, we'll put you in touch with your Account Representative to discuss your options.

Postage and transaction data that the USPS gets from IBI technology is limited, and it inhibits them from fully automating some back-office operations (such as refunds and proper postage payment validation).

The IMI standard will provide much more detailed real-time transaction data, enabling the USPS to automate operations, employ better security standards, and ensure correct postage is used. This is not the first technology migration the USPS has mandated, and it certainly won’t be the last. We’re here to make the transition as seamless as possible.

Read more in our latest blog, USPS^® IMI: Compliance Comes with Benefits

Interested in learning more? Click here to have a Pitney Bowes sales representative contact you.

Moving to an IMI-compliant solution from Pitney Bowes gives you the very best in sending technology. This not only makes you compliant with current
regulations, but also unlocks more value that Pitney Bowes can deliver: shipping savings, real-time analytics, unmatched security and so much more.

You may have an IBI device from another vendor. The IMI migration is an industry wide mandate where Pitney Bowes, Quadient and FP mailing solutions are impacted. Whether you’re already a client or not, we have a solution for you. Click here to see you are impacted.

If your PCN is one identified above, you must still migrate. The IMI mark you see printed on your envelopes is to ensure that with the temporary extension granted, your mail continues to be accepted by the post office and inducted into the mail stream. However, your meter technology is still outdated and must be updated per the USPS mandate. Speak to your account representative to organize your migration plan as soon as possible to avoid any potential disruption.

If you do not migrate in time, this delay can lead to business disruptions as you'll be unable to print postage per the USPS requirements. We recommend setting a migration plan that suits your needs and avoid disruption during peak volume times for your sending operations.