Resolving Scale and Weighing Issues on your Meter

If you scale is not weighing correctly or becomes unresponsive, use the links on this page to navigate to articles that cover issues specific to your meter.

Find the article related to your scale or weighing issue for your meter:

mailstation (K700) and mailstation2™ (K7M0)

DM100®i, DM125, DM200L, DM225™ (P700)

DM300C, DM400C, DM450C™, DM475™ (G900)

Connect+® Series | SendPro® P-Series

SendPro® 300 (PRZ0)

SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

info For all meters, review the document: Scale Codes for locations in the United States.

UPDATED: June 10, 2021