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Welcome to Pitney Bowes Support

We're here to help.

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Quick Search Topics:

  • Meter won't connect
  • Add postage funds
  • Billing question

Your issue is analyzed securely. A live agent is available if AI can't resolve it.

Search by topics

Popular Search Topics (09 items) Product Help (08 items) Billing & Financials (03 items) Your Account Portal (03 items) Product Management (04 items) Postage (02 items)
Popular Search Topics
Invoices, Fees & Charges
Explanation/copy of invoices, fees and transaction charges
Payments, Credits & Refunds
Payment option details, request a credit or refund
Business Account Settings
Changes of address, company name or company ownership
User Profiles & Settings
Modify setting of your online profile such as changing password and security question
Network & Connectivity
Connecting products to Pitney Bowes, the internet, and other products
Errors & Troubleshooting
Common error codes, error messages, and troubleshooting problems
Printing
Printing labels, stamps, envelopes, and other items
Maintenance
Upkeep of equipment
Rate Change
Information regarding postal rate changes and how to update your products
Product Help
Errors & Troubleshooting
Common error codes, error messages, and troubleshooting problems
Features & Settings
Configuring product features and settings
Mailing & Shipping
Mailing and shipping procedures, requirements, classes, and carriers
Printing
Printing labels, stamps, envelopes, and other items
Reporting, History, & Accounting
Viewing transaction history, running reports, and cost accounting
Installation, Setting Up & Drivers
Installing or reinstalling products and parts such as ink and printheads, downloading drivers
Maintenance
Upkeep of equipment
Network & Connectivity
Connecting products to Pitney Bowes, the internet, and other products
Billing & Financials
Payments, Credits & Refunds
Payment option details, request a credit or refund
Invoices, Fees & Charges
Explanation/copy of invoices, fees and transaction charges
Business Account Settings
Changes of address, company name or company ownership
Your Account Portal
User Profiles & Settings
Modify setting of your online profile such as changing password and security question
Registration & Sign In
Create on online profile, grant online access to another person in your organization
Email Settings
Set up or modify the notifications sent to your email address
Product Management
Meter/Equipment Orders & Returns
Removing and transferring funds
Lease Contracts & Rental Agreements 
Terms and Conditions, contract information
Subscriptions & Services
ValueMax Rewards program
Supply Orders & Returns
Ordering or returning supplies
Postage
Refilling Postage
Adding or refilling postage, checking your postage balance
Rate Change
Information regarding postal rate changes and how to update your products

Set up a Your Account Profile for Online Access

Set up a profile to access Pitney Bowes accounts online. Download bills, set up Direct Debit(s), go paperless, raise support cases and manage accounts in one place.
Learn More

Search by Products

Product Tab Image Popular Products (07 items) Product Tab Image Franking Machines (08 items) Product Tab Image Mailing Equipment & Software (21 items) Product Tab Image Parcel Lockers & Tracking (05 items) Product Tab Image Online Postage (02 items)
Popular Products

SendPro® P-Series

PCN: MSF1, MSF2, MSF3, 4W20

DM100i, DM160i, DM220i

PCN: PR20

DM60

PCN: K722

PitneyShip® Pro

SendPro C®, SendPro+® Series

PCN: 2H20, R2H20, R2H20M, 1H20C, R1H20C, R1H20CM, or 7H20C, R7H20C, R7H20CM

SendPro® C Auto

PCN: 7H20A, R7H20AM

SendPro Mailstation

PCN: HZ20, HW20, HW2R
Franking Machines

SendPro® P-Series

PCN: MSF1, MSF2, MSF3, 4W20

DM60

PCN: K722

DM100i, DM160i, DM220i

PCN: PR20

DM300M, DM400M

PCN: G922

PitneyShip® Pro

SendPro C®, SendPro+® Series

PCN: 2H20, R2H20, R2H20M, 1H20C, R1H20C, R1H20CM, or 7H20C, R7H20C, R7H20CM

SendPro® C Auto

PCN: 7H20A, R7H20AM

SendPro® Mailstation

Mailing Equipment & Software

AddressRight™ 100, 200, 300 Envelope Printer Series

DI200 OfficeRight Mailer Inserter Support

DI380 OfficeRight Inserter and DI425™ FastPac Inserter

DI880, DI875, F600 Series Inserter

DI900, DI950 FastPac Inserters

DL210™, DL410™ Letter Opener

MeterNet™ Mail Accounting Software

MT-Series Scales

OfficeRight™ DF800, DF900 Folder

Pitney Bowes Smart Access Management® (SAM)

Relay™ Communications Hub

Relay™ 1000 Inserter

Relay™ 2000, 3000, 4000 Inserters

Relay™ 2500, 3500, 4500 Inserters

Relay™ 5000, 6000 Inserters

Relay™ 7000, 8000 Inserters

Relay® 9000 Inserter

RISO ComColor FT Series

RISO ComColor FW Series

RISO ComColor GD Series

SendKit Printer Support

Parcel Lockers & Tracking

PitneyTrack® Inbound

PitneyLockers®

SendSuite® Tracking

PitneyTrack® Enterprise

PitneyTrack® Asset

Online Postage

PitneyShip® Pro

PitneyShip® Enterprise

Adding postage funds to your meter or account

Learn how to add more postage funds to refill your meter or application, and access information about different methods to pay your postage account.
Read the Article
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Pitney Bowes Limited. Business Address: Langlands House, 130 Sandringham Avenue, Harlow, CM19 5QA, United Kingdom. Registered in England No: 182037.
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