Welcome to Pitney Bowes Support
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Popular Search Topics
Explanation/copy of invoices, fees and transaction charges
Payment option details, request a credit or refund
Changes of address, company name or company ownership
Modify setting of your online profile such as changing password and security question
Connecting products to Pitney Bowes, the internet, and other products
Common error codes, error messages, and troubleshooting problems
Printing labels, stamps, envelopes, and other items
Upkeep of equipment
Information regarding postal rate changes and how to update your products
Product Help
Common error codes, error messages, and troubleshooting problems
Configuring product features and settings
Mailing and shipping procedures, requirements, classes, and carriers
Printing labels, stamps, envelopes, and other items
Viewing transaction history, running reports, and cost accounting
Installing or reinstalling products and parts such as ink and printheads, downloading drivers
Upkeep of equipment
Connecting products to Pitney Bowes, the internet, and other products
Billing & Financials
Payment option details, request a credit or refund
Explanation/copy of invoices, fees and transaction charges
Changes of address, company name or company ownership
Your Account Portal
Modify setting of your online profile such as changing password and security question
Create on online profile, grant online access to another person in your organization
Set up or modify the notifications sent to your email address
Product Management
Removing and transferring funds
Terms and Conditions, contract information
ValueMax Rewards program
Ordering or returning supplies
Postage
Adding or refilling postage, checking your postage balance
Information regarding postal rate changes and how to update your products
Set up a Your Account Profile for Online Access
Set up a profile to access Pitney Bowes accounts online. Download bills, set up Direct Debit(s), go paperless, raise support cases and manage accounts in one place.
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Franking Machines
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Franking Machines
Mailing Equipment & Software
Parcel Lockers & Tracking
Adding postage funds to your meter or account
Learn how to add more postage funds to refill your meter or application, and access information about different methods to pay your postage account.