Hybrid Mail: Outsource and send your mail from anywhere
With Hybrid Mail, we handle everything. We print your documents, stuff them into envelopes, and post them through Royal Mail. It’s that simple.
Improve your in-house mailing processes when switching to hybrid mail
Increase mail room efficiency with hybrid mail. How does it work?
Setup in just a few clicks
Scalable service to fit any organisations, the solution capture your print ready files through either the printer driver, web portal or hot folder.
Using templates to process mail, we work with you to standardise to ensure any one can simply print to post.
Upload and send to print
Click, upload the documents and send to print, its a simple as that. We handle the rest
We remove the manual work from the mailing process allowing your staff to focus on the task that drive the most value.
We print, post and Royal Mail delivers
We do the rest! we print, insert to envelopes, add tracking and Royal Mail collects from us and manages the delivery.
Our system provides an audit trail where you can check the status of every send and the cost attached for full visibility.
Save up to 35% versus franking
Faster & cheaper than using stamps or franking machines
How we help your mailroom
Reduce hardware costs
Maximise productivity and accuracy
Decrease postage costs
Boost paperless adoption
Increase customer satisfaction
Improve visibility
Huge benefits, no downside
Bring your mail into the digital age
Frequently Asked Questions (FAQs)
What exactly is a Hybrid Mail Service?
Hybrid Mail is an outsourced service designed to centralise print streams for businesses, optimising postal and stationery costs. It streamlines the process of printing and mailing documents, whether in bulk or individually, without necessitating any change to existing business processes.
Is there a minimum volume requirement for using Hybrid Mail?
No, once you are subscribed and document templates are created there are no minimum daily volume requirements. You can send a single letter or multiple letters for printing and posting as needed.
How secure is the hybrid mail service, and how does it comply with GDPR?
Security is a top priority with our hybrid mail service. We comply with GDPR and other data protection regulations by ensuring all documents are encrypted using AES-256 encryption, both in transit and at rest. Only authorised users can decrypt documents, with encryption keys uniquely generated for each document.
Can the system print and post documents in any format?
Our system can accept print-ready files in both Word and PDF formats and can process mail merges online, making it highly versatile and accommodating for various document types.
How does the hybrid mail service ensure the correct document reaches the right recipient?
The service utilises barcodes for page-level tracking, ensuring the right document is always placed in the right envelope. This accuracy is further supported by item-level reporting for audit purposes and a secure solution that includes item-level encryption.
What postal services can be used with this service?
You have the flexibility to use the postal service of your choice, whether it's 1st or 2nd class or a Downstream Access Delivery service. Royal Mail is used for the "Final Mile" delivery, guaranteeing that your documents reach their destination reliably.
How does the service support remote and hybrid working?
The service supports remote and hybrid working by allowing users to send documents for printing and posting or for digital delivery from any location. This flexibility is supported by our SaaS solution, which doesn't require any changes to your existing IT infrastructure.
**Savings are approximate and subject to change. Royal Mail franking prices as at 2nd April 2024:
• Pitney Bowes Hybrid Mail DSA 2nd class equivalent (postage only, excludes sheets, envelopes and printing cost) from 45p vs 69p standard Franking Machine postage prices. A postage saving of 35%.
***Subject to a minimum 2 year term for Hybrid Mail. No minimum term for Hybrid Mail Lite.
****1 sheet, 100 gsm mono simplex inserted into a C5 envelope via 2-3 day delivery.
*****Mail volume will also be dependent upon your operating costs across staff handling, paper, printer consumables, envelopes and postage. We will help you to choose the correct solution based upon your ROI.
******C5 envelopes containing up to seven sheets of paper. 8+ sheets will be inserted into a C4 envelope and postage charges are higher.