Global Supplier Diversity Program

We are committed to growing our business using diverse suppliers. We believe diverse businesses enhance our global supply base, providing innovative strategies and solutions while meeting or exceeding expectations in the areas of cost, quality and delivery. We ensure that the following diverse groups have the opportunity to compete for our business.

  • Minorities
  • Women
  • Veterans, Service-Disabled Veterans
  • HUBZone
  • Native American
  • Lesbian, Gay, Bisexual and Transgender (LGBT)
  • Economically Small Disadvantaged Businesses (SDB)
  • Small Businesses
  • Americans with disabilities

We have established a dedicated Supplier Diversity Advisory Board that includes the VP of Diversity, Inclusion, and Employee Engagement as well as senior leaders from our businesses. In addition, we work with a variety of external groups focused on the growth and sustainability of diverse businesses.

We have a new supplier diversity registration portal for diverse businesses at, where Pitney Bowes employees responsible for procurement can search for qualified diverse suppliers. Other current initiatives include the following:

  • Sourcing: Implementing category-level goals and targets throughout the supply chain organization. Category managers are assigned subcontracting targets and must develop a sourcing plan to support the inclusion of diverse businesses.
  • Development: Helping existing diverse suppliers to expand their offerings or improve processes to enable them to capture additional Pitney Bowes business.
  • Communication: Ensuring that stakeholders across the company understand the benefits of a diverse supplier base, and communicating the business case to senior management and the leadership of our procurement partners in HR, facilities and engineering.
  • Metrics: Developing a robust performance scorecard to clarify current conditions, future opportunities and action items for quarterly presentation to sourcing teams and senior management.


We report quarterly diverse supplier spend and assess it against our own internal goals as well as the U.S. Small Business Administration subcontracting plan. Our quarterly reporting capability includes second-tier spend, which we provide to clients representing at least $1,000,000 in annual revenue. We use an indirect reporting model based on the percentage of revenue from each client and the percentage of spend across diverse supplier categories. We currently monitor spend with the following business types: Small, Minority, Women, Veteran, Service Disabled Veteran and HubZone.

Supplier qualification and certification

We require all suppliers to meet high standards of product and service quality, as well as specific objectives related to cost, quality, and delivery. To be considered to do business with Pitney Bowes, diverse businesses are encouraged to register on the supplier diversity portal at We also encourage them to seek certification from one of the following agencies:

  • National Minority Supplier Development Council (NMSDC)
  • Women’s Business Enterprise National Council (WBENC)
  • Small Business Administration (SBA)
  • Association for Service Disabled Veterans (ASDV)
  • National Gay and Lesbian Chamber of Commerce (NGLCC)
  • National Veteran-Owned Business Association (NaVOBA)
  • Minority Supplier Development-UK (MSDUK)
  • WEConnect International

We also accept certification by federal, state, and local governments in the United States.

Outreach Organizations

We provide opportunities for small/diverse suppliers to connect with sourcing professionals and internal stakeholders. We are an active leader and member of several organizations dedicated to the advancement of diverse supplier development:

  • The National Minority Supplier Development Council
  • The Women’s Business Enterprise National Council
  • The National Veteran Owned Business Association

Global Supplier Diversity Performance

In 2018 overall diverse spend was 16.7% of the overall qualified spend, up from 13.0% in 2017. The total attributed to Small and Diverse spend was 34.5%, up from 29.5% in 2017.

Recognition and Awards

We have received numerous awards and recognition for our global supplier diversity program, including:

  • MBNUSA Minority Business News – Corporate 101: Most Admired Companies for Supplier Diversity – 2016 and 2017
  • WBENC "America's Top Corporation Award" – 2016 and 2017
  • WPEO-NY Outstanding Women’s Business Advocate for the NY Region – 2017
  • US Veterans Magazine – Top Supplier Diversity Program – 2017
  • NaVOBA Best Corporations for Veteran’s Business Enterprises – 2017
  • NaVOBA America's Top Military Friendly Supplier Diversity Programs – 2016
  • NaVOBA Corporation Veterans Advocate Champion – 2016
  • Women’s Enterprise USA magazine’s WE 100 Corporations of the Year – 2016
  • MBNUSA Champion of Supplier Diversity Magazine  – 2016
  • DiversityPlus Magazine Top 30 Champions of Diversity – 2016