Envelope Messaging FAQs

Find answers to your questions about Envelope Messaging: 

How do I download an Envelope Message?

Select your meter model to get full instructions:

How do I select or deselect an Envelope Message?

Select your meter model to get full instructions:

How do I save an Envelope Message to be printed every time?

Select your meter model to get full instructions:

How are Envelope Messages downloaded on my new or replacement meter?

If you have received a new or replacement meter, your Envelope Messages should download automatically when your meter is first connected to Pitney Bowes.

If an Envelope Message does not download automatically, attempt another download.

Uploading a new Envelope Message on DM Series franking machines

You can use this online service in order to choose artwork type, upload images, manipulate the size and orientation, and preview the final result before submitting it to be reviewed, and subsequently added to your meter for printing.

 

UPDATED: 27 November 2020