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Identifying your Pitney Bowes account or franking machine number

Learn how to locate your Pitney Bowes account or invoice number or the serial number of your franking machine. You will need this information when communicating with Pitney Bowes or registering for the Your Account online portal.
You can find your Pitney Bowes account or invoice number on any invoice sent from Pitney Bowes. Your meter’s serial number can be found on a silver sticker on your mailing system.

Purchase Power® or Pitney Bowes® PrePay

A 16-digit account number that can be found on your relevant invoice.

purchase power account number  prepay account number

Pitney Bowes Limited 

An 8 or 10-digit account or agreement number that can be found on your relevant invoice. Your Pitney Bowes Limited account number is also included in your onboarding email. 
Note: Some Lease Agreement numbers can be alpha-numeric.

lease agreement invoice number  Pitney Bowes Limited invoice number
 

Find your serial number

Your meter serial number is a 7-digit number which can be found on a sticker on your franking machine.
 

UPDATED: 10 January 2025