Creating or disabling the security pin on the SendPro C, SendPro+

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Products affected: SendPro® C, SendPro®+ (2H20)
Create a security PIN to prevent unauthorised use of your device

If you assigned a security pin when you installed your device, you must enter it when you turn your device on or after it has entered the sleep mode.

Create a security pin:
  1. Tap the Settings icon on the toolbar.
  2. Tap the Security PIN option in the Device & Network section of the screen.
  3. Tap the Create PIN button.
  4. Enter a 4-digit numeric PIN using the keyboard on the display.
  5. Verify the PIN by entering it again.
Change or disable the security PIN:
  1. Tap the Settings icon on the toolbar.
  2. Tap the Security PIN option in the Device & Network section of the screen.
  3. Tap Change PIN or Turn OFF Security PIN.
  4. Enter the current security PIN for either option.
Manually lock your device
  1. Tap the user profile icon in the upper right corner of the toolbar.
Image showing the user profile icon
  1. Tap Lock this Device. The "Device is Locked" screen displays. The screen saver displays shortly after the "Device is Locked" screen displays.
Image showing the C-Series screen saver
 
If you forget your Security PIN, tap on the Forgot PIN? link to get help.

If you need further assistance, please use the Contact Us options below.


 

UPDATED: 07 June 2021