Zeroing the scale while running mail on the Connect+ Series, SendPro P

Print this support article
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Use this process if you have an attached scale and it displays a weight greater than zero when there is nothing on the scale.

  1. Select the Run Mail button in the Mailing tile on the Home screen.
  2. Select the Weighing icon.
  3. Select the Attached scale option.
  4. Select the Zero scale button under the current weight.
Related topics:
Scale issues on the Connect+ series and SendPro P

If you need further assistance, please use the Contact Us options below.

UPDATED: 02 June 2021