Creating a shipping label on the Connect+ Series, SendPro P

Learn how to create a shipping label on the Connect+ Series, SendPro P.
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

You can create a Royal Mail or Parcelforce shipping label from the Shipping tile on the Home screen or from within the Address book.

You enter the information required for creating the label in a series of screens. To continue from one screen to the next, select the blue down arrow on the right side of each screen. Your progress is displayed along the bottom of the screen.

Note: Only selected carriers are able to provide an international service. You may prefer to print international labels via your PC. You can access SendPro online via Your Account. Alternatively, go to
  1. Select the Print Shipping Label button in the Shipping tile on the Home screen.
  2. Select the Royal Mail and Parcelforce icon.
  3. Enter the recipient's address using one of two methods:
    • Choose from the Address Book icon. You can scroll through the list of addresses or select a search option (search by full name, street etc.) by selecting the down arrow in front of the search field.

      Address book icon

    • Select the country and then enter the Postcode. A drop down menu of potential addresses may appear, depending on the country you have selected.
  4. Enter the size of the mailpiece in centimetres within the Dimensions boxes.
  5. Enter the weight of the mailpiece in kilograms within the weight box. If entering a weight under one kilogram, as an example, key in 0.5. Alternatively, if you have a scale attached to your machine, place the mailpiece on the scale then select the scale icon for it to be weighed automatically.
    Weighing icon
  6. Select the blue down arrow on the right side of the screen to continue.
  7. Choose the service you want to use. The cost of the selected service is displayed on the right hand side of the screen. You are also able to filter by speed of delivery by choosing one of the radio buttons on the left side of the screen.
  8. Select the blue down arrow on the right side of the screen to continue.
  9. Depending on the class of the item you are sending, you may also see the button Add Extra Services. This button gives you options such as: Collection, Saturday Delivery and/or add additional compensation to your item.
  10. Once complete, select the blue down arrow on the right side of the screen to continue.
  11. If you are sending a Parcelforce item internationally, select from the drop down menu the type of item you are sending.
    1. Select + Add an Item.
    2. Complete the required information into each of the boxes and confirm this with Save. You can add more items by selecting the + Add an Item button.
    3. If you need to edit or delete the item select the tick box. Use the icons at the bottom of the screen to edit or delete the item.
    4. Select the blue down arrow on the right side of the screen to continue.
    5. Select the tick box to confirm you have read and agree to the Parcelforce requirements.
    6. Select the blue down arrow on the right side of the screen to continue.
  12. You can edit the sender or recipients address if necessary. You can use the Address Book or enter the address manually. If you are creating a Parcelforce label the Company field must be populated. You can use an addressee's name if you are sending the item to a residential address.
  13. If you are using Cost Accounts, select the down arrow in the Cost Account section under the senders address and select a Cost Account.
  14. To automatically email the tracking number to recipients and/or senders before you print the shipping label, select the tick box in front of Email the tracking number.
    • Enter the email address in the field provided. The email address is labelled as either sender or recipient.
  15. Select the Print button at the bottom of the screen directly under the total.
  16. The Label Options screen opens which allows you to define how you want to print the label. Select either the Plain Paper - A4 or Roll 4 x 6 option. If you are printing internationally you are only able to print via the Plain Paper A4 printer. The Label Options screen allows you to:
    • Print a sample label to test your printed output without charging your Purchase Power Account.
    • Enter a note about this shipment via the Memo field. You can enter up to 25 characters. It will be available in your history file for all carriers and will also be printed on the shipping label.
    • Use the magnifier to zoom and see the address as it will actually print on the label.
  17. Select the Print button. Once the shipping label prints, the message Label Completed, along with the total cost displays. You are returned to the Royal Mail and Parcelforce icon. A series of options appear next to the total cost.

UPDATED: 14 August 2021

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