Shipment delivery issues with PitneyShip Pro and PitneyShip Enterprise
To resolve delivery issues with shipments shipped through PitneyShip Pro or PitneyShip Enterprise, contact your carrier.
Products affected: SendPro® Online powered by PitneyShip® Pro, PitneyShip® Enterprise
To report problems with your shipment delivery (such as lost or damaged shipments), contact your carrier:
- Visit the Royal Mail website
UPDATED: 24 July 2025