Products affected: SendPro® Online
Sign into SendPro Online
If you are not already signed into SendPro Online, sign into: SendPro Online.
Download the Scale Utility
- In SendPro Online click on the Help icon.
- Select Download SendPro Online Scale Utility.
- The screen shows We can't find your scale. Click Download SendPro Scale App.
- Select Run or Open (this depends on your internet browser and operating system).
- Follow the prompts on screen to install.
- Close your internet window. Your Scale utility is now installed.
Connect your Scale
- Place your scale on a firm and flat surface near to your computer.
- Connect your scale to your computer using the USB cable supplied. Then press the Zero button.
- Press the Mode button to select Kg.
UPDATED: 14 August 2021