"Starting Oracle" message appears and the screen freezes on the Connect+ Series, SendPro P

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Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Issue

"Starting Oracle" message appears and the screen freezes. The system will not start.

Cause

This error is caused by an issue in the file system that maintains records on your machine.

Resolution

To resolve this issue please contact Technical Support using the Contact Us options below.

UPDATED: 11 May 2021