Voiding a label in SendPro Online

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Products affected: SendPro®

You can void a label up to 14 days after printing for Royal Mail and up to 30 days after printing for Parcelforce:

  1. Select History > Shipping History.
  2. Select the arrow next to the shipment that you would like to void.
  3. Select Void Label.
  4. Check the box to confirm that you would like to Void the Label. This label can not be used once you have confirmed.
  5. Click Continue. Once you see the Refund Response message, click OK.

UPDATED: 22 June 2021