Voiding a label in PitneyShip Pro
You can void a shipping label so that you will not be charged for it.
Products affected: SendPro® Online powered by PitneyShip® Pro
You can void a label up to 14 days after printing for Royal Mail and up to 30 days after printing for Parcelforce:
- Select Sending > Parcels & Letter History.
- Select the arrow next to the shipment that you would like to void.
- Select Void Label.
- Check the box to confirm that you would like to Void the Label. This label can not be used once you have confirmed.
- Click Continue. Once you see the Refund Response message, click OK.
UPDATED: 19 October 2023