Getting a Parcel Shipping label refund on the SendPro C, SendPro+
Products affected: SendPro® C, SendPro®+ (2H20)
Void a Parcel Shipping label to cancel it. The funds will be re-credited to your Purchase Power account.
You have up to fourteen days after you print the label to void it.
- Tap Shipping History in the application drawer at the bottom of the Home screen.
- All of the Parcel Shipping labels appear by date. The latest date appears first in the list.
- Find your label in the list.
- Tap the label to open the details screen.
- Tap Void Label.
- Tap the tick box to confirm you accept the terms and conditions.
- Tap Continue.
- Press the back button twice to return to the Home screen.
If you need further assistance, please use the Contact Us options below.
UPDATED: January 18, 2021
