Incurring Surcharges in SendPro
If you sent an item above the maximum weight and/or dimensions allowed by Parcelforce (please see Maximum Weight and Dimensions for details) or if you have requested an additional service such as a return to the Sender of Redelivery, your shipment will incur an additional charge.
If you wish to dispute a surcharge on your invoice, please submit a dispute form, within 30 days of the date you received your invoice.
To do this, please contact us-
For Parcelforce enquiries visit www.parcelforce.com
UPDATED: 10 June 2021