Uploading system logs on the SendPro C, SendPro +

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Products affected: SendPro® C, SendPro® + (2H20)

Your device creates a series of system logs that monitor a variety of operations on your device. Pitney Bowes Technical Support may ask you to upload one or more of these logs.

  1. Tap the Settings icon on the toolbar.
  2. Scroll down to the Advanced Device Options section.
  3. Tap System Log Upload to see a list of the available logs.
  4. Tap the check box in front of any log that you wish to deselect.
  5. Tap the Upload Selected Logs button.
    upload-system-logs-IBI
  6. Once the upload completes, an upload message bar appears at the bottom of the screen.
  7. Tap OK or Got It in the message bar.
  8. Select another log to upload, or swipe down from the top of the screen and then tap on the Home icon to exit.

UPDATED: 14 August 2021