Products affected: SendPro® C, SendPro®+ (2H20)
Automatic updatesYour device updates postal rates and software automatically.
Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.
Manual postal rate updates:
- Tap Rates and Updates on the bottom of the Home screen.
- If new rates are available your device downloads and installs updates.
Manual software updates:
- Tap Rates and Updates on the bottom of the Home screen. Swipe the screen up to access the second row of buttons.
- If an update is available, your device displays a progress bar showing the status of the download and installation.
- Once the download and install process completes, you see the message "Update Successful".
If you need further assistance, please use the Contact Us options below.
UPDATED: 02 June 2021