Error 041842003E "Print head error in the right slot of {{printaxis}} carriage" on the Connect+ series and SendPro P

Install any missing ink cartridges to resolve error 041842003E
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000


The Connect+, SendPro P is displaying error code 0418-42-003E "Print head error in the right slot of {{printaxis}} carriage".


There is a missing ink cartridge.


Install any missing ink cartridges. All of the ink cartridges must be installed at all times. Make sure you are using genuine Pitney Bowes ink cartridges.

If you need ink, order a genuine Pitney Bowes replacement ink cartridge.

Order Ink

If you need further assistance, please contact us.

UPDATED: 11 March 2022