The device displays the message "Shared Services has stopped working" and will not print.
The device software has encountered an error.
- Unplug the power cord.
- Wait 2 minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
- Quickly tap and release the power button to turn the device back on.
If you need further assistance, please use the Contact Us
UPDATED: July 20, 2020