Products affected: SendPro® C, SendPro®+ (2H20)
The device displays the message "Shared Services has stopped working" and will not print.
The device software has encountered an error.
- Unplug the power cord. The screen turns off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
UPDATED: 15 September 2021