Screen is blank or black, or frozen on the PB logo on the SendPro C, SendPro+
Products affected: SendPro® C, SendPro®+ (2H20)
Issue
The screen is blank or black.
Cause
Power related issues.
Resolution
- Plug the power cord in. Check the wall outlet is functioning correctly
- Tap and release the power switch if the switch is unlit.
- Leave the device for one hour to see if the issue resolves itself.
UPDATED: December 08, 2020
