Products affected: SendPro® C, SendPro®+ (2H20)
The device displays Error RA00, DL00 or DL01 and will not print.
The device base is not able to initialise the rates manager, or the device is not linking to the Pitney Bowes infrastructure.
- Tap Envelope Printing.
- Tap Connect.
- The device will connect and then download and install any available software updates.
UPDATED: 08 September 2021