Crunching paper or crooked folds on the DI900, DI950 FastPac Inserting Systems

Follow these steps to resolve crunching paper or crooked folds in the pre-fold accumulation area on the DI900, DI950 FastPac Inserting Systems
Products affected: DI900™ and DI950™

Issue

Crunching paper or crooked folds

DI900-crunchDI900-crooked

Jams and crooked folds may start in a different area of the machine than where the issue is initially discovered. Check upstream areas of the machine for possible sources of the problem.

DI900-diagram_500x176

Cause

This issue can be caused by many things, including:

  • Misaligned feeder side guides. The guides keep insert material straight as it travels through the system. Over time, the guides may shift and impede insertion.
  • Poor material condition.
  • Poor roller condition. Toner build-up or worn edges can diminish the roller's ability to grasp or drive the material correctly.

Resolution

If you need further assistance, please contact us.

UPDATED: 11 March 2022