Skip to main content

"Transaction log upload required" message on the SendPro C, SendPro+

print
Products affected: SendPro® C, SendPro®+ (2H20)

Issue

The device displays "Transaction log upload required". The device will not feed mail.

Cause

You need to upload transactions.

Resolution

  1. Tap Settings on the toolbar.
    Settings icon
  2. Scroll down to the Envelope Printer Settings section. 
  3. Tap Sync Transaction Data.
If you need further assistance, please use the Contact Us options below.

UPDATED: January 15, 2021

Contact Us
Create a case
Submit support requests (Sign in required)
Contact Us