"Transaction log upload required" message on the SendPro C, SendPro+
Products affected: SendPro® C, SendPro®+ (2H20)
Issue
The device displays "Transaction log upload required" and will not run mail.
Cause
Royal Mail periodically requires transaction uploads and the SendPro C, SendPro+ will not run mail until the requirement is satisfied.
Resolution
- Tap Settings.
- Scroll down to the Envelope Printer Settings section.
- Tap Sync Transaction Data.
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UPDATED: 26 August 2021
