Products affected: SendPro® + (2H20)
When printing 4 x 6" labels with a 1E35 or 1E42 printer, the print quality is poor. This may include faded text, unreadable bar codes, or streaks through text and graphics.
The most likely cause is a buildup of debris on the printhead.
Clean the printhead:
- Check for and remove any debris or label material on the rollers and printhead.
- Turn off the power switch and unplug the printer.
- Open the printer. Wait a few minutes for the printhead to cool.
- Remove any installed media. Using a cotton bud moistened (not soaked) with isopropyl alcohol, thoroughly clean the printhead.
UPDATED: 15 June 2021