SendPro Online keeps reloading

If SendPro Online keeps reloading, you need to clear your web browser's cookies and cache.
Products affected: SendPro® Online


SendPro keeps reloading and stuck in an endless loop.


This is due to an issue with the web browser's cookies.


To resolve this issue, delete your web browser's history:

Caution: This will cause you to lose all usernames and passwords that you have saved in your browser for SendPro and other websites, and may interrupt your current website logins.
  1. Close the web browser tab where SendPro is open.
  2. Clear your web browser's cookies and cache.
Note: This is handled differently in each browser. Consult your web browser's help for assistance.
  1. Go to the sign-in page and sign in to SendPro again.

UPDATED: 14 August 2021