Issue
Printing issues using SendPro Online.
Cause
There is an issue with the printer or the print driver.
Resolution
Labels Printing too small - Select Settings cog > Print Options
- If the Choose Format menu is set to Plain Paper - A4, select Roll - 4 x 6.
- If Plain Paper - is always selected by default, you can change this to 4 x 6 by Adjusting your default label printing settings.
Other Printing ProblemsIf you experience problems with a Datamax w1110 printer, such as poor print quality, misaligned labels, jams, or flashing LED indicator lights, see the
w1110 SendKit Printer Support Page.If you experience problems with a PB-SP100 printer, such as poor print quality, misaligned labels, jams, or flashing LED indicator lights, see the
PB-SP100 Sendkit Printer Support Page.
UPDATED: October 22, 2020