Resolving printing issues in SendPro
Products Affected: SendPro™
Issue
Printing issues using SendPro Online.
Cause
There is an issue with the printer or the print driver.
Resolution
Labels Printing too small
Other Printing Problems
If you experience problems with a Datamax w1110 printer, such as poor print quality, misaligned labels, jams, or flashing LED indicator lights, see the w1110 SendKit Printer Support Page.
If you experience problems with a PB-SP100 printer, such as poor print quality, misaligned labels, jams, or flashing LED indicator lights, see the PB-SP100 Sendkit Printer Support Page.
- Select Settings cog > Print Options
- If the Choose Format menu is set to Plain Paper - A4, select Roll - 4 x 6.
- If Plain Paper - is always selected by default, you can change this to 4 x 6 by Adjusting your default label printing settings.
Other Printing Problems
If you experience problems with a Datamax w1110 printer, such as poor print quality, misaligned labels, jams, or flashing LED indicator lights, see the w1110 SendKit Printer Support Page.
If you experience problems with a PB-SP100 printer, such as poor print quality, misaligned labels, jams, or flashing LED indicator lights, see the PB-SP100 Sendkit Printer Support Page.
UPDATED: 15 June 2021
