Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
You may be able to clear the error by restarting the meter. Follow these steps to restart safely:
- Select the Gear from the lower right corner of the home screen.
- Select Shut Down from the menu.
- Select Shut Down on the pop up.
- Wait for the screen to go black and the blue light on the front to go out. This may take several minutes.
- After everything has been off for 10 seconds, press the power button to power back up.
UPDATED: 14 August 2021