Error 041822009B "Printer PCA board error" on the Connect+ series and SendPro P

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

You may be able to clear the error by restarting the meter. Follow these steps to restart safely:

Select the Gear from the lower right corner of the home screen.
Select Shut Down from the menu.
Select Shut Down on the pop up.
Wait for the screen to go black and the blue light on the front to go out. This may take several minutes.
After everything has been off for 10 seconds, press the power button to power back up.

If you need further assistance, please use the Contact Us options below.

UPDATED: 14 August 2021