How to set up a Direct Debit

How to set up a Direct Debit. The quickest way to set up or amend a Direct Debit can now be done in your online account profile.

Setting up an account for Direct Debit payment enables payments to be processed automatically. If you have more than one account, accounts must be set up individually.

The quickest way to set up a Direct Debit can now be done in Your Account online.

Follow the step by step instructions below to set up a Direct Debit;

Sign In to the Pitney Bowes Your Account portal.
From the Your Financials section select Billing Preferences
Select the Direct Debit tab
Select Set Up Direct Debit
Select the Pitney Bowes account type you want to set up on Direct Debit

Purchase Power or PrePay Accounts payment account option

Select the type of Bank Account Holder (Single or Multiple Signatures)

If you have selected "I am the sole account holder for the bank account"

Select the account(s) to add a Direct Debit
Complete the form
Select a Payment Amount
Select Continue

If you have selected "There are multiple account holders for the bank account"

Complete the form
Select the Create PDF button to create the form
The PDF will download to your computer
Email the PDF to direct.debit@pb.com to complete your Direct Debit registration.

Lease or Rental payment account option

Complete the form
Select the Create PDF button to create the form
The PDF will download to your computer
Email the PDF to direct.debit@pb.com to complete your Direct Debit registration.

Mandates

If you are unable to access our Pitney Bowes Your Account online portal, download the relevant mandate below.
Print and complete all sections of the mandate; be sure to sign, date and include Pitney Bowes Account Numbers.
Scan the completed form and email to direct.debit@pb.com.

Purchase Power
PrePay
Hire Agreement / Lease (Pitney Bowes Limited)
Rental / Consumables / Purchase of equipment (Pitney Bowes Limited)

UPDATED: 20 March 2023