Installing Device Hub in SendPro Online

Print this support article
Products affected: SendPro® Online
You must install Device hub to use your scale with SendPro Online. To install Device hub-
  1. Sign into SendPro Online .
  2. Click Settings.
  3. Select My Devices.
  4. Click Download Device Hub Installer.
  5. Device Hub will be downloaded to your computer's Downloads folder. Go to your computer's Downloads folder and double-click on the downloaded file named DeviceHubv1.9.10_qa.exe..
  6. Click Install.
  7. Once the install completes click Finish.
  8. A new window opens. Re-enter your log in credentials and click Sign in.
  9. Your Device Hub status displays as successful. Click Close to return to SendPro Online.
Important: Pitney Bowes Device Hub is currently supporting PB Scales only.

Operating system requirements
  • Windows 10 or later. Additionally, any available updates for your version of Windows should also be installed.
  • MacOS 10.12 (Sierra) or later.

UPDATED: 10 September 2021