View, Amend or Cancel a Direct Debit
How to view, amend or cancel a Direct Debit for an account.
Identify the account type of the Direct Debit you want to view, amend or cancel and follow the instructions below.
Amend: Follow the instructions for Setting up a Direct Debit to change an existing Direct Debit
- Purchase Power or PrePay Accounts
Follow the step by step instructions below to view, amend or cancel a Direct Debit;
- Sign in to the Pitney Bowes Your Account online portal.
- From the Your Financials section select Billing Preferences.
- Select the Direct Debit tab.
- Choose the account you want to amend.
- Select the radio buttons to View, Amend or Cancel.
- Lease, Rental and Postage
View: Use the chat option below to connect with an advisor who can provide the current Direct Debit details for an account.
Amend: Follow the instructions for Setting up a Direct Debit to change an existing Direct Debit
Cancel: A support case will need to be created online in order for a Direct Debit to be removed from an account.
UPDATED: 22 July 2022