Viewing, amending or cancelling a Direct Debit

Amend or cancel the Direct Debit instruction for your Pay As You Go, PrePay, Lease or rental accounts.

View: For information on the current Direct Debit details for your lease or rental account, please chat with us.

Amend: Follow the instructions for Setting up a Direct Debit to change an existing Direct Debit. After the new details are applied to the account we will email confirmation.

Cancel: Create a Case in the online portal to remove a Direct Debit instruction from your account. The representative assigned to your case will confirm the change by email once the details have been removed.