Adding or Updating a Purchase Order Number

Information on adding or updating purchase order numbers to your account.

Please be aware it is a client's responsibility to provide a purchase order number prior to an invoice generating. If a Pitney Bowes invoice remains unpaid due to an incorrect purchase order number, this may result in fees or a hold being applied to your account. 

Supplies orders 

To have a Purchase order number quoted on a supplies invoice, please advise us of this when placing your order. If ordering online, you are able to add the purchase order number before confirming the order.

Recurring invoices

To add a recurring purchase order number against invoices such as postage, rentals, or lease transactions, please chat with us. 

Note: Once allocated, recurring Purchase Order Numbers will remain on the account and invoices until we are notified of any changes.

Unable to process an invoice due to incorrect PO

To have an invoice re-issued with an updated purchase order number, use the chat option to connect with a representative. 

UPDATED: 21 June 2023