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Amending a Purchase Power Invoice Date

Instructions on how to change the date a monthly Purchase Power invoice is generated.

To change the date a Purchase Power invoice is generated, follow the steps below. 

Note: Invoices can only be generated on an even date between the 2nd and 28th.  

  1. Sign in to the Pitney Bowes Your Account online portal. 
  2. Select Create a New Case by expanding the Support & Cases dropdown from the top navigation bar. 
  3. Choose Financial Support>Payment 
  4. Complete the form and press Submit to create your case.  

❗IMPORTANT: 

  • The new invoice date will apply from the next billing period. 
  • late payment fees may apply if the 'Minimum Payment' due is not received by the due date

UPDATED: 12 December 2022